Welcome to Shadow of the Tomb Raider – Definitive Edition

Originally developed by Crystal Dynamics and Eidos Montreal
Developed for Mac by Feral Interactive Limited
Published for Mac by Feral Interactive Limited


FAQs (Frequently Asked Questions)

This document is intended to help you answer any questions that you may have about Shadow of the Tomb Raider – Definitive Edition

  1. Does Shadow of the Tomb Raider – Definitive Edition support achievements?
  2. Can I play Shadow of the Tomb Raider – Definitive Edition with a gamepad?
  3. How do I switch my pad to the correct mode?
  4. Can I play using my Magic Mouse or Magic Trackpad?
  5. How do I aim and fire at the same time using my Magic Mouse or Trackpad?
  6. Magic Mouse and Trackpad gestures interfere with the game. How do I disable them?
  7. How do I stop the mouse pointer from becoming larger while I'm playing the game?
  8. Can I play Shadow of the Tomb Raider – Definitive Edition using an external graphics processor (eGPU)?
  9. I'm experiencing performance issues when using an eGPU, how can I resolve this?
  10. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing Shadow of the Tomb Raider – Definitive Edition?
  11. Can I run Shadow of the Tomb Raider – Definitive Edition in windowed mode?
  12. Is Shadow of the Tomb Raider – Definitive Edition optimized for Retina displays?
  13. My short keyboard does not have certain keys. How can I use the game commands that are mapped to them?
  14. Where are my saved games stored?
  15. How do I take screenshots in Shadow of the Tomb Raider – Definitive Edition?
  16. Can I play this game on a case-sensitive file system?
  17. How do I get technical support for Shadow of the Tomb Raider – Definitive Edition?
  1. Does Shadow of the Tomb Raider – Definitive Edition support achievements?

    Yes, achievements are supported by Shadow of the Tomb Raider – Definitive Edition.

    If you are signed in to Steam, your achievements will be visible to you in-game and also to other players through the Steam application.

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  2. Can I play Shadow of the Tomb Raider – Definitive Edition with a gamepad?

    Yes. The gamepads in the following list have been tested and are supported by Shadow of the Tomb Raider – Definitive Edition:


    Other gamepads may work, but have not been tested and as such are not officially supported. If you have an unlisted gamepad that does not work with Shadow of the Tomb Raider – Definitive Edition, email padsupport@feralinteractive.com with information about your device and our support team will try to help you.

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  3. How do I switch my pad to the correct mode?

    Some gamepads support both DirectInput and XInput modes. These gamepads can be identified by a switch on them that has two options, “D” (DirectInput) and “X” (XInput).

    To play Shadow of the Tomb Raider – Definitive Edition a gamepad must be supported and set to XInput mode.

    Currently supported devices that have this switch are:


    If your gamepad has the switch and is not on this list, you will not be able to use it to play Shadow of the Tomb Raider – Definitive Edition without a pad support file. To obtain one, email padsupport@feralinteractive.com and our support team will reply to you with a request for information about your device. Once we have this information, we can usually create a gamepad support file and email it to you.

    To switch the gamepad to XInput mode, follow these instructions:

    1. If the Shadow of the Tomb Raider – Definitive Edition application is running, close it.

    2. Unplug the gamepad (or wireless receiver, if the gamepad is wireless).

    3. Turn the switch on the pad to “X”.

    4. Plug the pad or wireless receiver back in.

    5. Restart the Shadow of the Tomb Raider – Definitive Edition application.

    You will now be able to play Shadow of the Tomb Raider – Definitive Edition with the gamepad.

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  4. Can I play using my Magic Mouse or Magic Trackpad?

    Yes.

    However, you must first enable the secondary click function on your mouse or trackpad. This will enable you to perform a right-click by clicking the right-hand side of your mouse or trackpad.

    To do this, follow these instructions:

    1. Open the System Settings app.

    2. Select Mouse or Trackpad (depending on which you are using).

    3. Select the Secondary Click menu.

    4. Select Click Right Side (mouse) / Click in Bottom Right Corner (trackpad)

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  5. How do I aim and fire at the same time using my Magic Mouse or Trackpad?

    If you are using a Magic Mouse or Trackpad, you cannot click the Left Mouse button while holding down the Right Mouse button. This means that you cannot aim and fire using only your mouse.

    Instead, you can aim by holding down the Alt/Option (⌥) key. You'll then be able to fire using the Left Mouse button as normal.

    If you prefer, you can change the key bindings for aiming and firing. You can customize your keyboard configuration by selecting OptionsMouse & KeyboardKeybindings from the Main Menu.

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  6. Magic Mouse and Trackpad gestures interfere with the game. How do I disable them?

    Finger "gestures", which are used by Magic Mice and Trackpads to switch between windows and applications, can disrupt your game if used inadvertently.

    To disable them, follow these instructions:

    1. Open System Preferences ( MenuSystem Preferences).

    2. Click on Mouse or Trackpad (depending on which you are using).

    3. Select the More Gestures tab.

    4. Uncheck all the checkboxes.

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  7. How do I stop the mouse pointer from becoming larger while I'm playing the game?

    Recent versions of OS X include a feature that makes the mouse pointer larger when you shake it quickly from side to side, helping you to locate its position on screen.

    To turn this feature off, follow the steps below:

    1. Open System Preferences ( MenuSystem Preferences).

    2. Select Accessibility.

    3. Select DisplayPointer.

    4. Disable the Shake Mouse Pointer to Locate checkbox.

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  8. Can I play Shadow of the Tomb Raider – Definitive Edition using an external graphics processor (eGPU)?

    Yes, provided your machine also meets the rest of the game's system requirements. For more information on supported eGPU configurations, please refer to Apple's guidelines.

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  9. I'm experiencing performance issues when using an eGPU, how can I resolve this?

    When using an eGPU, you may experience performance issues for the following reasons:

    Your eGPU is plugged into the wrong port on your computer
    You may experience reduced performance if your eGPU is not plugged into the correct port on your Mac. Please consult the Notes section at the bottom of Apple's eGPU guidelines.

    Performance is limited by your processor (CPU)
    Game performance is determined by a combination of your computer's graphics processor (GPU) capabilities and the power of its central processor (CPU). In particular, many graphical effects use the computer's GPU and CPU in unison; an eGPU has the potential to support better graphics, but there may still be limitations due to your computer's CPU.

    Please note: Shadow of the Tomb Raider – Definitive Edition’s default settings have been fine-tuned give you a good overall gameplay experience. If the default settings are altered, performance may be adversely affected across the game.

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  10. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing Shadow of the Tomb Raider – Definitive Edition?

    The dock or notifications may occasionally appear while you are playing Shadow of the Tomb Raider – Definitive Edition, or the desktop cursor may replace the game cursor. This can disrupt a game.

    You can prevent them from occurring by checking the Hide the Dock (disables notifications) checkbox in the Shadow of the Tomb Raider – Definitive Edition pre-game Options window. To do so, follow these steps:

    1. From the Shadow of the Tomb Raider – Definitive Edition pre-game Options window, select the Display tab.

    2. Check the Hide the Dock (disables notifications) checkbox.

    Please note: If you are playing Shadow of the Tomb Raider – Definitive Edition on a Mac with an Intel graphics card, Hide the Dock is enabled by default and cannot be disabled.

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  11. Can I run Shadow of the Tomb Raider – Definitive Edition in windowed mode?

    Yes.

    To run Shadow of the Tomb Raider – Definitive Edition in windowed mode, follow these instructions:

    1. From the Shadow of the Tomb Raider – Definitive Edition pre-game Options window, select the Display tab.

    2. Check the Run in a window checkbox.

    3. Click the Play button. The game will start in windowed mode.

    NOTE: Enabling windowed mode may decrease the game's performance.

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  12. Is Shadow of the Tomb Raider – Definitive Edition optimized for Retina displays?

    Yes.

    If you have a Retina display, you will be able to take advantage of the extra pixels by running Shadow of the Tomb Raider – Definitive Edition in native resolution. This means that the game will display one pixel for every pixel on your display.

    To do this, follow these instructions:

    1. From the Shadow of the Tomb Raider – Definitive Edition pre-game Options window, select the Display tab.

    2. Select the largest resolution from the Resolution drop-down menu to play the game in native Retina resolution.

    3. Click the Play button. The game will start in native Retina resolution.

    NOTE: In many cases, increasing your game's resolution will impact upon its performance.

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  13. My short keyboard does not have certain keys. How can I use the game commands that are mapped to them?

    Short Apple keyboards do not have Home (↖), End (↘), Page Up (⇞), Page Down (⇟) or Delete (⌦) keys.

    In order to use game commands that are mapped to these keys, you will need to use the Function (fn) key as follows:

    Home (↖) = Function (fn) key + Left Arrow (◀) key

    End (↘) = Function (fn) key + Right Arrow (▶) key

    Page Up (⇞) = Function (fn) key + Up Arrow (▲) key

    Page Down (⇟) = Function (fn) key + Down Arrow (▼) key

    Delete (⌦) = Function (fn) key + Backspace (←) key

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  14. Where are my saved games stored?

    Your saved games are stored in your game's preferences folder.

    To open this folder, click the Open Preferences Folder button in the Support tab of the pre-game Options window.

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  15. How do I take screenshots in Shadow of the Tomb Raider – Definitive Edition?

    To take screenshots while playing Shadow of the Tomb Raider – Definitive Edition you should use the following key command:

    Command (⌘) + Shift (⇧) + P

    When you press all three keys at once, a single image of the on-screen contents will be saved in the Feral Interactive folder in your computer's ~/Pictures folder (the "~" symbol refers to your home directory).

    The JPEG image contains metadata in a string in the following format.

    GameName/Version Number (OS Version; CPU Speed; Installed RAM; Video RAM; Current Graphics Card)

    For example in Shadow of the Tomb Raider – Definitive Edition the string might look a little like this:

    Shadow of the Tomb Raider/1.0 (macOS 10.15; 3.0; 8.0; 4.0; AMD Radeon R9 M395X)

    This information can be easily removed by exporting the screenshot into a different format using Preview or another image editing tool.

    NOTE: None of the metadata stored can be used to identify the user.

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  16. Can I play this game on a case-sensitive file system?

    No. Shadow of the Tomb Raider – Definitive Edition has been tested with the basic formatting option for Mac OS X, which is HFS+. This system is not case-sensitive and identifies files by name without checking capitalization.

    The capitalization of filenames is not consistent throughout the game. While this will not always prevent the game from running on case-sensitive file systems, it may lead to crashes and other unpredictable behaviour.

    If you have to run a case-sensitive setup and you experience problems with Shadow of the Tomb Raider – Definitive Edition, please install the game on a standard formatted partition or read/write disk image. In most cases this will allow you to play the game on your machine.

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  17. How do I get technical support for Shadow of the Tomb Raider – Definitive Edition?

    Please read the technical support information in the ReadMe; this tells you what to check and if necessary, how to contact Feral Technical Support with your issue.

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