Privacy policy for our website

Note: This policy covers how our website collects and uses information. We also offer a general statement of principle concerning your privacy, as well as a games privacy policy and a detailed explanation of how our site uses cookies.

Feral Interactive takes extremely seriously the privacy of all visitors to our website. We never share, sell, rent, lend or gift any of your personal information to advertisers and we do not share it with anyone else in any ways other than these described below.

This Privacy Policy explains the choices you can make about the way your information is collected and used by Feral. By using this website, you indicate your agreement to its terms. If you do not agree with any term in this policy, do not use this website.

If you are under the age of 16, you should ask a parent or guardian before registering, creating a Feral Account or providing personal information on our website.

This document covers the following:

We also offer a general statement of principle concerning your privacy, and a detailed games privacy policy. We encourage you to read them.

What information do we collect from you?

For general browsing, we will only collect data that does not identify individuals (e.g. IP address, language selected, web browser used).

For certain activities, such as when you buy from us or create a Feral Account, we request or collect specific information such as:

  • Contact information; your name, email address and mailing address
  • Credit/debit card information; card number, expiry date, security code
  • Personal details; date of birth, age and preferred language
  • Technical information such as your IP address (a unique number identifying your computer in a network), browser type and version

How do we use your information?

Site and usage analytics

We use IP addresses, browser details and referring URLs both to better understand how our website is used and to solve technical problems.

This data does not identify you individually and, unless you buy from our store, is never combined with data that can.

Newsletter registration and Feral Accounts

Our newsletter registration form requests that you provide us with your name, email address and date of birth. We will use your email address to contact you about announcements, offers or anything else to do with Feral’s activities that may be of interest to you. We will use your name to address you in our communications, and your date of birth to ensure we do not send you content deemed unsuitable by the ESRB.

You can unsubscribe from these communications at any time. If you create a Feral Account you can manage your newsletter subscription through it.

Technical Support

If you contact us requesting technical support, we may ask for your name, email address and information about your computer. The information you provide is used only to respond to your request.

Online promotions

We may, on occasion, run contests or promotions via our website. If you participate, you may be asked to provide an email address or screen name. The information you provide is used only to alert you in the event that you win one of our contests.

Buying games

Buying from our online store requires your name, street address and credit/debit card details. This information is stored on secure servers and is used only to verify your purchase.

Who do we share your information with?

We share specific pieces of your personal information with third-party service providers acting on our behalf, such as payment processing companies, shipping agents (to fulfill delivery of physical orders), and email service providers. If you create a Feral Account or take part in one of our online activities, we will share certain pieces of information with our trusted partners.

We share only the information required by these parties to fulfill their services. We require them to limit their use of your information to fulfill a specified purpose; they are not allowed to use it for anything else or to pass it to any other entity.

We may also disclose your personal information if required to do so by law, in the event of bankruptcy, merger, sale, transfer of company assets or acquisition, or to protect the rights or property of Feral Interactive Ltd. or any third party.

What are cookies and what do they do?

Cookies are small pieces of data which are stored in your web browser when you visit a website. They are placed there by our website's computer to enable the storage of basic information such as visitor preferences and usage patterns. This helps us tailor our website to create a better experience for you.

You can opt-out of using cookies by adjusting your web browser settings to block them. You will still be able to use most of our site without cookies, but some functionality will not be available to you.

You can find a detailed explanation of how this website uses cookies here.

How do we keep your information safe and secure?

We use a combination of physical, electronic and managerial safeguards to protect the confidentiality of your information.

We entrust payment processing and the storage of financial details to our expert partners at SecureTrading, who utilize the leading standards in secure commerce and encryption technology.

Our website supports HTTPS, the secure and encrypted version of the protocol used to retrieve webpages. This is always used on pages where you can submit personal information to us, such as your name or address. HTTPS ensures that this information cannot be viewed by a third party. You can check for this by looking for the padlock symbol in your browser’s address bar.

To what and to whom does the policy apply?

The terms of this Privacy Policy apply to all information submitted on It also covers emails we send to users registered on our mailing lists or signed up to a Feral Account, and emails related to technical support and store purchases. It does not apply to any other websites.

International visitors and customers

This website is hosted on a computer located in the European Union (EU), and as such is subject to its data collection laws. If you are visiting from other a location outside the EU, please note that you are transferring your personal data to a company based in the EU, and in doing so you consent to the use of this data for the purposes identified above in accordance with this Privacy Policy and in compliance with EU law.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. A history of amendments to this policy can be found below:

  • April 12 2016 – Updated Cookie Policy with regards to Spotify Widget usage
  • October 7th 2015 – Addition of information relating to HTTPS security
  • July 21st 2015 – Updated Newsletter registration and Feral Accounts policy
  • May 15th 2014 - Addition of content relating to Feral Accounts
  • August 7th 2013 - Major rewrite for accuracy and clarity.

Contact details

We hope the above has given you a clear understanding of our approach to privacy. If you have any questions or comments about anything in this Privacy Policy, please contact us at the following address:

Attn: Webmaster
Feral Interactive
64 Kimber Road
London SW18 4PP

In addition, please use these details to contact us if you wish to review, correct or delete information that Feral might have about you.