Feral Interactive takes extremely seriously the privacy of all visitors to our website. We never share, sell, rent, lend or gift any of your personal information to advertisers and we do not share it with anyone else in any ways other than these described below.
If you are under the age of 16, you should ask a parent or guardian before registering, creating a Feral Account or providing personal information on our website.
This document covers the following:
- What information do we collect from you?
- How do we use your information?
- Who do we share your information with?
- What are cookies and what do they do?
- How do we keep your information safe and secure?
- To what and to whom does this policy apply?
- Changes to this Policy
- Contact details
For general browsing, we will only collect data that does not identify individuals (e.g. IP address, language selected, web browser used).
For certain activities, such as when you buy from us or create a Feral Account, we request or collect specific information such as:
- Contact information; your name, email address and mailing address
- Credit/debit card information; card number, expiry date, security code
- Personal details; date of birth, age and preferred language
- Technical information such as your IP address (a unique number identifying your computer in a network), browser type and version
Site and usage analytics
We use IP addresses, browser details and referring URLs both to better understand how our website is used and to solve technical problems.
This data does not identify you individually and, unless you buy from our store, is never combined with data that can.
Newsletter registration and Feral Accounts
Our newsletter registration form requests that you provide us with your name, email address and date of birth. We will use your email address to contact you about announcements, offers or anything else to do with Feral’s activities that may be of interest to you. We will use your name to address you in our communications, and your date of birth to ensure we do not send you content deemed unsuitable by the ESRB.
You can unsubscribe from these communications at any time. If you create a Feral Account you can manage your newsletter subscription through it.
If you contact us requesting technical support, we may ask for your name, email address and information about your computer. The information you provide is used only to respond to your request.
We may, on occasion, run contests or promotions via our website. If you participate, you may be asked to provide an email address or screen name. The information you provide is used only to alert you in the event that you win one of our contests.
Buying from our online store requires your name, street address and credit/debit card details. This information is stored on secure servers and is used only to verify your purchase.
We share specific pieces of your personal information with third-party service providers acting on our behalf, such as payment processing companies, shipping agents (to fulfill delivery of physical orders), and email service providers. If you create a Feral Account or take part in one of our online activities, we will share certain pieces of information with our trusted partners.
We share only the information required by these parties to fulfill their services. We require them to limit their use of your information to fulfill a specified purpose; they are not allowed to use it for anything else or to pass it to any other entity.
We may also disclose your personal information if required to do so by law, in the event of bankruptcy, merger, sale, transfer of company assets or acquisition, or to protect the rights or property of Feral Interactive Ltd. or any third party.
Cookies are small pieces of data which are stored in your web browser when you visit a website. They are placed there by our website's computer to enable the storage of basic information such as visitor preferences and usage patterns. This helps us tailor our website to create a better experience for you.
You can opt-out of using cookies by adjusting your web browser settings to block them. You will still be able to use most of our site without cookies, but some functionality will not be available to you.
We use a combination of physical, electronic and managerial safeguards to protect the confidentiality of your information.
We entrust payment processing and the storage of financial details to our expert partners at SecureTrading, who utilize the leading standards in secure commerce and encryption technology.
Our website supports HTTPS, the secure and encrypted version of the protocol used to retrieve webpages. This is always used on pages where you can submit personal information to us, such as your name or address. HTTPS ensures that this information cannot be viewed by a third party. You can check for this by looking for the padlock symbol in your browser’s address bar.
International visitors and customers
- October 7th 2015 – Addition of information relating to HTTPS security
- July 21st 2015 – Updated Newsletter registration and Feral Accounts policy
- May 15th 2014 - Addition of content relating to Feral Accounts
- August 7th 2013 - Major rewrite for accuracy and clarity.
In addition, please use these details to contact us if you wish to review, correct or delete information that Feral might have about you.